If you choose to retain Dumke Plummer we will work with you to identify concrete goals and to provide a step-by-step overview of the legal process in plain language. During our initial meeting, we will discuss the nature of the legal services to be provided, and the projected cost of those services. Depending on the nature of the file, we may ask you to sign a ‘retainer letter’ setting out the agreed-upon conditions of our solicitor-client relationship.
When there are alternative methods for achieving a goal or resolving an issue, we will inform you of the relative risks and advantages of each method, and make recommendations based on your stated objectives. We also draw from our professional experience to provide planning advice and identify potential issues that you may not have considered.
Once we have your instructions, we will establish a timeline for the delivery of our services. We make every effort to adhere to these timelines, though in some cases, due to factors beyond our control, timelines must be extended. In such cases, we will discuss delays with you in a timely fashion, and will take all reasonable steps to ensure that momentum is not lost on your file.
We will provide regular updates in relation your file, forwarding and discussing documents and correspondence, and we ask that you keep us informed of any developments that may assist us in managing your file effectively.
Throughout the course of our solicitor-client relationship, we will guide you through the legal process and apply our research, drafting, and advocacy skills to the management of your file. At the conclusion of your file, we will provide our final report to you, summarizing the efforts we have made on your behalf.
Some of the more common services that we provide are outlined on this website. Please feel free to contact us to discuss these services, or your other legal needs in more detail.
At Dumke Plummer, we try to bring enthusiasm and commitment to every client’s file. We find that the solicitor-client relationship works best when clients also take an active interest in the advancement of their files. As a client, you can avoid delays and increase the cost-efficiency of the legal services we provide by:
Keeping us up to date on developments that may affect our management of your file;
Providing prompt disclosure of any documents or evidence relating to your file, and ensuring that these materials are provided in an organized manner;
Advising us of your preferred methods of communication, and keeping our contact information up-to-date;
Responding promptly to our requests for instructions;
Honouring the terms of the retainer agreement established at the commencement of your file, including prompt payment of invoices.
We encourage our clients to ask questions relating to their files, the services that we provide, and our billing and invoice structures. We also solicit client feedback to help us improve the delivery of legal services in the future.
We are aware of our clients’ need to budget.
The billing structure at Dumke Plummer is based on an hourly rate set by each lawyer according to her level of experience, fixed fee arrangements or contingency arrangements where appropriate and limited scope service retainers, which are legal services by a lawyer for part, but not all, of a client’s legal matter by agreement between the lawyer and the client.
We will arrange for up front payments (retainer payment) when appropriate.
Each file varies in complexity. We often cannot predict exactly how time-consuming a matter will be, and it is sometimes difficult to provide an accurate quote in advance for the services to be provided.
We accept cash, cheques, debit card and credit card payment or e-transfers for the payment of invoices.
If you would like to discuss our fee structure in more detail, please contact us.